About the Company
Neocent Solutions provides IT and Financial outsourcing services.
Our primary area of focus has been on clients in USA and Europe. Our
relationship with clients is based on honesty, quality and good work
and total commitment to there needs. We offer a friendly and flexible
approach which ensures long-term partnerships with clients.
We specializes in providing IT solutions through
back office facilities in India. We help our clients create value by
implementing cost effective yet high quality solutions through our
offshore facilities in Baroda and Ahmedabad, India.
Why Outsource to India?
Infrastructure
India has the technology required for successful
offshore outsourcing. In this way, India has benefited from its status
of a former British colony. The British approach to colonization was
to create new trading partners with England. They built the requisite
infrastructure necessary for commerce, including technical, physical,
educational and political infrastructures as well as a legal system.
Currently, the country is undergoing a massive
infrastructure building that is creating a fundamental transformation.
Office buildings in the high tech zones have reached or even surpassed
global standards.
In the technical realm, falling telecom costs the
world over have been the driver in offshore outsourcing. India
particularly has worked hard to put in telecommunication capabilities
that support these efforts. For example, falling telecommunication
costs have helped India's call center capabilities. Today, the
telecommunication costs are equal to the cost of the labor there,
making India an attractive location for customer relationship
management (CRM) activities.
Education
India has one of the most developed educational
systems in the world. In addition to its college system, which
produces hundreds of thousands of graduates a year, India has two
prestigious institutions that turn out its premier graduates. The
seven Indian Institutes of Technology produce 3,500 graduates a year
while the four Indian Institutes of Management produce 2,000 students
with MBAs who trained in the American case study format. Together,
Indian universities are producing a huge supply of outsourcing
employees, creating a deep source of labor for years to come.
The Indians are well-suited to international
outsourcing. One-third of its college graduates speak more than two
languages fluently. Some Indians are conversant in six languages.
Almost all of these talented people speak English.
Currently, labor arbitrage is the major driver for
Indian supremacy. These graduates earn a great deal less than their
counterparts in America and western Europe.
This lower cost of labor has always been the
attraction in India; however, it's only been the recent technology
changes and infrastructure improvements that have made offshore
outsourcing economically viable for the American BPO market.
(Ref:
www.outsourcing-asia.com)
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